Job Description: Senior NLP Engineer / Data Scientist at Anecdote 🚀

Location: Fully Remote 🌍

Employment Type: Full-time

About Anecdote:

Anecdote is an innovative, AI-first startup revolutionizing how companies analyze customer feedback. Our AI-powered platform consolidates feedback from app reviews, support chats, surveys, and social media into a single, easily accessible space. This enables companies like Grubhub, Dropbox, and Careem to collect and derive actionable insights and deliver a better, real-time customer experience that drives sustainable growth.

We are backed by top investors, including Neo, Sukna, Race Capital, Propeller, and Wamda, having raised $3.5m to date. Partnering with industry leaders like OpenAI and Nvidia, we enhance our platform's accuracy and quality, setting us apart in the market.

Qualifications

• Proficiency in Python and related libraries (e.g., NumPy, SciPy, pandas) is required.
• Transformers, NLP and LLM stack: transformers, torch, sentence-transformers, semantic search, topic modeling, RAG, Triton, Model Quantization, llama
• 5 years of hands-on experience in building, productionizing, reiterating, failing, and rebuilding NLP models and pipelines.
• Strong knowledge of classical ML and statistics: time series, statistical tests, clustering, visualization, validation, optimization, anomaly detection.
• Good of SQL, ability to write complex queries to extract the data, understand it, clean dirty datasets.
• Ability to take your work to the finish line, unblock yourself, and present the results to the leadership objectively and trustworthily.
• Staying on top of recent trends, LLM fine-tuning experience that is rooted in research and hands-on experience (not comparing OpenAI API vs Gemini API).
• Strong knowledge of computer science and understanding of how web services function.
• Experience with AWS, GCP, and Elasticsearch is a big plus.
• Prompt engineering master and creative thinker
• Experience with processing voice data is a plus.